Terms of Use

Website, AI Agent, Automation, Communication, and Subscription Services

Effective Date: January, 2026
Legal Operator: Juan C. Rosales dba Exigon AI Power
Business Address: 2559 Liberty Cove, Port Hueneme, CA 93041, United States
Website: https://exigon.co
Contact: [email protected]

1.    Legal Identity and Scope

These Terms of Use (“TOU”) govern access to and use of https://exigon.co, related pages, forms, booking pages, digital resources, AI agent services, automation services, CRM setup, communication workflows, consulting, onboarding, training, support, and related products or services offered by Juan C. Rosales dba Exigon AI Power ("Exigon AI Power," "we," "us," or "our"). Exigon AI Power is a trade name and fictitious business name used by Juan C. Rosales as a sole proprietorship. It is not presented in these Terms as a corporation, limited liability company, partnership, bank, lender, broker, law firm, accounting firm, or regulated professional practice.

For business identity, banking, tax, vendor, A2P-10DLC, payment processor, and administrative purposes, the legal owner and operator is Juan C. Rosales dba Exigon AI Power.

2.    Acceptance of Terms

By accessing the Site, submitting a form, booking a consultation, purchasing a service, using an AI agent, receiving onboarding or support, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site or Services. If you use the Services on behalf of a company or organization, you represent that you have authority to bind that company or organization to these Terms.

3.    Definitions

·         "Site" means https://exigon.co and any related pages, landing pages, forms, booking pages, subdomains, and digital resources operated by Exigon AI Power.

·         "Services" means the services, products, configurations, training, consulting, AI agents, automations, communications, support, subscriptions, and deliverables described in these Terms or in an applicable proposal, order form, statement of work, invoice, or checkout page.

·         "Customer," "you," or "your" means the person or organization accessing or using the Site or Services.

·         "Customer Data" means information, files, prompts, workflows, CRM data, product data, customer records, business information, scripts, training material, brand assets, messages, and other content provided by you or your users for use in the Services.

·         "AI Output" means any answer, message, script, workflow decision, recommendation, classification, summary, lead qualification, appointment-related action, or other result generated, suggested, triggered, or assisted by artificial intelligence or automation tools used in connection with the Services.

4.    Description of Services

Subject to these Terms and any written proposal or order accepted by us, Exigon AI Power may provide website materials, free resources, paid services, and technology support related to business modernization, AI agents, CRM automation, customer communication automation, marketing automation, onboarding, training, and consulting.

·         Website materials and free resources: public website content, service descriptions, demo materials, business resources, educational materials, forms, booking pages, consultation requests, and other materials made available without charge.

·         Paid services: AI agent consulting, AI agent design, configuration, deployment, prompt design, training, onboarding, CRM setup, workflow automation, customer communication automation, sales follow-up automation, voice, SMS/MMS, email, web chat, WhatsApp-related integrations, social messaging integrations, dashboard or reporting support, business process consulting, technical implementation, and ongoing subscription-based support or maintenance.

·         Third-party platforms and integrations: certain Services may depend on CRM systems, messaging providers, communication carriers, phone systems, SMS/MMS providers, email platforms, AI model providers, hosting providers, website platforms, e-commerce platforms, analytics tools, calendars, payment processors, social media channels, or APIs controlled by third parties.

·         Client materials and business data: you may provide business information, customer information, product or service information, scripts, prompts, workflows, brand materials, documents, media, CRM data, or other materials necessary to configure, train, test, deploy, or support AI agents and automation workflows.

·         AI-generated outputs and automation: the Services may include AI-generated responses, automated messages, workflow actions, lead qualification, appointment scheduling, customer support assistance, sales support, internal task support, and other automated or semi-automated outputs.

5.    Eligibility and Business Use

The Site and Services are intended for business and professional users who are at least 18 years old. You may not use the Services if you are under 18 or if you are prohibited from doing so by applicable law. You agree to provide accurate, current, and complete information when requested, including business identity, billing information, contact information, and information required for onboarding, compliance review, platform setup, or communication registration.

6.    Customer Responsibilities

You are responsible for your business decisions, customer relationships, data, policies, permissions, and legal compliance. You agree that you will:

·         Provide accurate and lawful business, billing, customer, product, and operational information.

·         Obtain and maintain all customer consents, permissions, privacy notices, call recording disclosures, marketing permissions, and other authorizations required for your use of the Services.

·         Review and approve scripts, workflows, prompts, AI agent behavior, automations, message templates, and customer-facing communications before using them in production.

·         Monitor AI agents, automations, CRM workflows, and communication flows after launch.

·         Comply with applicable laws, carrier rules, platform rules, privacy laws, advertising rules, consumer protection rules, telemarketing rules, and industry requirements.

·         Not upload or provide unlawful, infringing, deceptive, harmful, sensitive, or unauthorized content or data.

·         Maintain your own copies and backups of business-critical data unless a written agreement states otherwise.

7.    SMS/MMS, Voice, Email, and Customer Communications

Some Services may involve SMS/MMS, voice calls, email, WhatsApp-related workflows, web chat, social messaging, appointment reminders, support communications, marketing messages, or transactional messages. You understand that communication services may be subject to carrier rules, A2P-10DLC registration, consent requirements, content restrictions, message filtering, deliverability limits, and third-party platform approval.

·         If you opt in to receive SMS/MMS from Exigon AI Power, you consent to receive messages related to inquiries, appointments, service updates, onboarding, support, billing, and promotional communications when permitted by law. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance, or contact [email protected].

·         SMS/MMS consent is not a condition of purchase unless expressly stated for a specific communication-based service.

·         If Exigon AI Power configures messaging or calling systems for your business, you remain responsible for collecting, documenting, honoring, and managing end-user consent, opt-out requests, and communication preferences for your customers and prospects.

·         You may not use the Services to send spam, unlawful marketing messages, deceptive content, prohibited content, harassment, or messages to individuals who have not provided required consent.

·         Exigon AI Power may suspend, limit, or disable communication-related features if required by law, carrier policy, platform policy, complaint activity, deliverability risk, suspected abuse, or compliance concern.

8.    AI Outputs, Automation, and Human Review

The Services may use artificial intelligence, automation, decision logic, prompts, workflows, scripts, and third-party AI model providers. AI Outputs may be incomplete, inaccurate, outdated, delayed, inconsistent, biased, unavailable, or inappropriate for a specific use case. You are responsible for human review, supervision, approval, testing, and monitoring of AI agents and automations. Exigon AI Power does not guarantee that AI Outputs will be error-free or suitable for any particular business, legal, tax, financial, medical, regulatory, or professional purpose.

9.    No Professional Advice and No Guaranteed Results

Exigon AI Power provides business advisory, marketing, AI agent configuration, CRM automation, customer communication automation, sales process support, workflow automation, onboarding, training, and related technology implementation services. Information, strategies, recommendations, workflows, prompts, automations, dashboards, reports, examples, and resources are provided for general business, educational, operational, and informational purposes only. They do not replace legal, tax, accounting, financial, medical, regulatory, or other professional advice.

You understand and agree that Exigon AI Power does not guarantee any specific business outcome, revenue increase, profit margin, sales conversion rate, lead volume, customer retention rate, advertising result, operational improvement, cost reduction, response time, approval rate, deliverability rate, A2P-10DLC approval, payment processor approval, banking approval, or other commercial result. Examples, case studies, metrics, projections, financial references, performance indicators, or estimated outcomes are illustrative only and are not promises or guarantees.

10.  Third-Party Platforms and Providers

The Services may integrate with or depend on third-party platforms, including CRM systems, messaging carriers, SMS/MMS aggregators, phone providers, email systems, AI model providers, website builders, e-commerce platforms, analytics tools, calendars, payment processors, social media channels, domain providers, hosting services, and API providers. Exigon AI Power does not control third-party providers and is not responsible for their interruptions, errors, security incidents, pricing changes, approval decisions, account suspensions, data practices, policy changes, usage limits, or continued availability. Your use of third-party platforms may be governed by their own terms and privacy policies.

11.  Proposals, Orders, Onboarding, and Scope

Specific deliverables, fees, timelines, implementation responsibilities, and support levels may be described in a written proposal, order form, statement of work, invoice, checkout page, or email confirmation. If a separate written agreement conflicts with these Terms, the separate written agreement controls only for the specific services covered by that agreement. Unless expressly stated, timelines are estimates and depend on customer cooperation, third-party approvals, data readiness, platform access, and other factors outside our control.

12.  Fees, Billing, Taxes, and Payment Authorization

You agree to pay all fees described in the applicable proposal, invoice, order, subscription, checkout page, or written agreement. You authorize Exigon AI Power and its payment processors to charge the payment method you provide for agreed fees, implementation charges, subscriptions, renewals, usage-based charges, third-party charges passed through to you, and applicable taxes. Billing information must be accurate and current. You are responsible for any sales, use, transaction, value-added, withholding, or similar taxes applicable to your purchase, except taxes based on our income.

13.  Subscriptions, Cancellations, and Refunds

Unless otherwise stated in writing, subscription services renew automatically according to the billing cycle selected at purchase. You must cancel before the next renewal date to avoid charges for the next billing cycle. Cancellation requests should be sent to [email protected] or submitted through the billing or support method provided to you.

·         Discovery or assessment fees: refundable or free only if expressly stated in the applicable offer.

·         Implementation, onboarding, setup, configuration, and custom work fees: non-refundable once work begins, unless a written agreement states otherwise.

·         Monthly subscriptions: cancellable before the next billing cycle; partial-month refunds are not provided unless required by law or agreed in writing.

·         Annual subscriptions: refundable only within the first 30 days if expressly offered; after that period, refunds are not guaranteed unless required by law or agreed in writing.

·         Usage-based charges, carrier charges, AI usage charges, communication charges, payment processing fees, and third-party platform fees: non-refundable once incurred.

·         Third-party fees are subject to the terms of the applicable third-party provider.

14.  Intellectual Property

Exigon AI Power and its licensors retain all rights, title, and interest in the Site, brand, logos, service names, templates, prompts, workflows, scripts, documentation, training materials, know-how, methodologies, software configurations, dashboards, and other materials created or provided by Exigon AI Power, except for Customer Data. You receive only a limited, non-exclusive, non-transferable, revocable right to use the Services and deliverables for your internal business purposes during the applicable service term, subject to these Terms and payment of applicable fees.

You retain ownership of your Customer Data. You grant Exigon AI Power a limited right to access, use, process, reproduce, modify, transmit, and display Customer Data solely as necessary to provide, configure, test, support, secure, improve, and document the Services, or as otherwise permitted by your written instructions and our Privacy Policy.

15.  Confidentiality

Each party may receive non-public business, technical, customer, operational, financial, or strategic information from the other party. The receiving party will use reasonable care to protect confidential information and will use it only for purposes related to the Services. Confidential information does not include information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law. This section does not limit our use of aggregated, de-identified, or anonymized information that does not identify you or your customers.

16.  Acceptable Use

You may not use the Site or Services to:

·         Violate any law, regulation, carrier rule, platform policy, intellectual property right, privacy right, or contractual obligation.

·         Send spam, unlawful telemarketing, deceptive messages, phishing, malware, harmful code, harassment, or abusive communications.

·         Collect, upload, or process personal information without required notice, consent, or authority.

·         Impersonate another person or business, misrepresent your identity, or provide false information.

·         Reverse engineer, copy, resell, sublicense, rent, lease, or exploit the Services except as expressly allowed.

·         Interfere with, overload, scrape, data-mine, bypass, or compromise the Site, Services, systems, or third-party platforms.

·         Use the Services for regulated, high-risk, unlawful, or prohibited activities without our prior written approval and all required legal permissions.

17.  Feedback and Submissions

If you submit suggestions, comments, ideas, feedback, testimonials, examples, or other non-confidential materials to Exigon AI Power, you grant us a non-exclusive, worldwide, royalty-free right to use them to improve, market, and provide the Services. We will not intentionally disclose your confidential Customer Data or personal information in public marketing materials without permission, except as permitted by our Privacy Policy or applicable law.

18.  Privacy

Your use of the Site and Services is governed by our Privacy Policy. The Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including SMS/MMS consent data and mobile information. By using the Site or Services, you acknowledge the Privacy Policy.

19.  Copyright Complaints

If you believe content available through the Site or Services infringes your copyright, please review our DMCA Copyright Policy and contact the designated copyright agent identified in that policy.

20.  Disclaimers

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXIGON AI POWER DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, ERROR-FREE OPERATION, AND UNINTERRUPTED SERVICE. WE DO NOT WARRANT THAT AI OUTPUTS, AUTOMATIONS, INTEGRATIONS, COMMUNICATIONS, APPROVALS, DELIVERABILITY, REPORTS, OR THIRD-PARTY SERVICES WILL BE ACCURATE, AVAILABLE, SECURE, COMPLIANT, OR SUITABLE FOR YOUR INTENDED USE.

21.  Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXIGON AI POWER AND JUAN C. ROSALES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR RELIANCE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, CUSTOMER DISPUTES, REGULATORY PENALTIES, PLATFORM SUSPENSIONS, CARRIER FILTERING, A2P-10DLC REJECTION, BANKING OR PAYMENT PROCESSOR DENIAL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO EXIGON AI POWER FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.

22.  Indemnification

You agree to indemnify, defend, and hold harmless Juan C. Rosales dba Exigon AI Power from and against any claims, liabilities, damages, losses, costs, expenses, and attorneys’ fees arising out of or related to your use of the Site or Services, your Customer Data, your customer communications, your violation of these Terms, your violation of law or third-party rights, your failure to obtain required consent, your use of AI Outputs or automations, your business decisions, or your use of third-party platforms.

23.  Suspension and Termination

We may suspend or terminate access to the Site or Services if you fail to pay amounts due, violate these Terms, create compliance risk, create security risk, misuse communications tools, violate platform or carrier rules, provide false information, or if continued service would expose Exigon AI Power to legal, technical, financial, reputational, or operational risk. Termination does not relieve you of payment obligations incurred before termination.

24.  Changes to the Site, Services, and Terms

We may modify the Site, Services, features, fees, policies, or these Terms from time to time. Updated Terms will be posted on the Site or otherwise provided to you. Changes are effective when posted unless a later effective date is stated. Your continued use of the Site or Services after changes become effective means you accept the updated Terms.

25.  Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The parties will first attempt to resolve disputes informally by contacting [email protected]. If a dispute cannot be resolved informally, the parties agree that any permitted court proceeding will be brought in the state or federal courts serving Ventura County, California, unless applicable law requires another forum. Either party may seek injunctive relief to protect intellectual property, confidentiality, security, or misuse of the Services.

26.  Entire Agreement

These Terms, the Privacy Policy, the DMCA Copyright Policy, and any applicable proposal, statement of work, invoice, order form, checkout terms, or written agreement constitute the entire agreement between you and Exigon AI Power regarding the Site and Services. If any provision is found unenforceable, the remaining provisions remain in effect. No waiver is effective unless in writing.

27.  Contact Information

Questions about these Terms may be sent to:

Juan C. Rosales dba Exigon AI Power

2559 Liberty Cove, Port Hueneme, CA 93041, United States

Email: [email protected]

Website: https://exigon.co