Privacy Policy

Website, Contact Forms, AI Services, CRM Automation, and SMS/MMS Communications

Effective Date: January, 2026

Legal Operator: Juan C. Rosales dba Exigon AI Power

Business Address: 2559 Liberty Cove, Port Hueneme, CA 93041, United States

Website: https://exigon.co

Contact: [email protected]

1.    Who We Are

Juan C. Rosales dba Exigon AI Power ("Exigon AI Power," "we," "us," or "our") operates https://exigon.co and provides business advisory, AI agent configuration, CRM automation, customer communication automation, marketing automation, onboarding, training, support, and related technology services. Exigon AI Power is a trade name used by Juan C. Rosales as a sole proprietorship. For privacy purposes, Exigon AI Power is the business responsible for personal information collected through the Site and our direct business interactions, unless we act as a service provider or processor on behalf of a customer.

2.    Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the Site, submit a form, book a consultation, communicate with us, opt in to SMS/MMS messages, purchase or use our Services, participate in onboarding or support, or otherwise interact with Exigon AI Power. This Policy does not apply to third-party websites, platforms, applications, payment processors, CRM providers, messaging carriers, AI model providers, or other services that we do not control.

3.    Age Restriction

The Site and Services are intended for business and professional users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that personal information from a person under 18 has been submitted to us, we will take reasonable steps to delete it.

4.    Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

·         Identifiers and contact information: name, business name, job title, email address, phone number, mailing address, billing address, and similar identifiers.

·         Business and professional information: industry, company size, business needs, service interests, CRM requirements, sales process information, customer service workflows, product or service information, and other business context you provide.

·         Communications information: messages, emails, form submissions, appointment details, call notes, SMS/MMS opt-in records, SMS/MMS messages, support requests, recordings or transcripts where enabled and lawfully collected, and related metadata.

·         Commercial and transaction information: services requested or purchased, invoices, payment status, subscription details, renewal status, and support history.

·         Payment information: payment method details are processed by third-party payment processors. We do not intentionally store full payment card numbers on our own systems.

·         Customer Data and implementation materials: scripts, prompts, workflows, CRM fields, customer records, product data, brand assets, training materials, documents, media, dashboard requirements, and related materials you provide for configuration, testing, deployment, or support.

·         Device, usage, and analytics information: IP address, browser type, operating system, pages viewed, referring pages, time spent on the Site, approximate location derived from IP address, cookies, and similar technologies.

·         Compliance and security information: information needed to protect the Services, prevent fraud, verify identity, maintain records, comply with legal obligations, and support platform, carrier, or payment processor reviews.

5.    Sources of Personal Information

We may collect personal information directly from you, from your company, from forms and booking pages, from communications with you, from payment processors, from CRM or automation platforms that you connect or authorize, from service providers, from analytics tools, from public business sources, and from third-party platforms you choose to use with the Services.

6.    How We Use Personal Information

We may use personal information to:

·         Respond to inquiries and provide requested information.

·         Schedule consultations, demos, onboarding sessions, training, and support.

·         Provide, configure, test, deploy, maintain, secure, and improve the Services.

·         Design, configure, and support AI agents, CRM workflows, prompts, automations, dashboards, and customer communication systems.

·         Process payments, manage subscriptions, issue invoices, and maintain billing records.

·         Send service announcements, administrative notices, appointment reminders, transactional messages, support communications, security alerts, and billing notices.

·         Send marketing communications where permitted by law and your preferences.

·         Register, configure, or support communication services, including SMS/MMS, voice, email, web chat, WhatsApp-related workflows, and social messaging integrations.

·         Monitor, analyze, and improve the Site, Services, security, performance, and customer experience.

·         Comply with legal, tax, accounting, carrier, platform, payment processor, and regulatory obligations.

·         Protect our rights, users, customers, systems, business, and the public.

7.    SMS/MMS Privacy and A2P-10DLC Consent Data

If you provide your phone number and opt in to receive SMS/MMS messages from Exigon AI Power, you consent to receive messages related to inquiries, appointments, service updates, onboarding, support, billing, and promotional communications where permitted by law. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance, or contact [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers, SMS/MMS opt-in data, text messaging originator opt-in data, and SMS/MMS consent records will not be sold, rented, traded, or shared with third parties or affiliates for their own marketing or promotional purposes. This does not prevent us from sharing such information with service providers, messaging platforms, carriers, aggregators, or vendors solely as necessary to deliver, route, secure, audit, and support messages requested by you or required for the Services.

8.    AI Services, CRM Automation, and Customer Data

When Exigon AI Power configures AI agents, prompts, CRM workflows, automations, messaging flows, dashboards, or integrations for a customer, we may process Customer Data provided by or on behalf of that customer. In those situations, the customer is responsible for the accuracy, lawfulness, and permissions associated with Customer Data. We use Customer Data to provide, configure, test, deploy, secure, troubleshoot, and support the Services, and as otherwise instructed by the customer or required by law.

9.    How We Disclose Personal Information

We do not sell personal information to third-party data brokers. We may disclose personal information to the following categories of recipients for business purposes:

·         Service providers and vendors that help us operate the Site, provide the Services, host data, process payments, send messages, provide AI tools, manage CRM workflows, deliver email, support analytics, provide security, or perform administrative functions.

·         Communication providers, carriers, aggregators, messaging platforms, phone providers, email platforms, and related vendors necessary to send or receive communications.

·         AI model providers, automation providers, CRM providers, hosting providers, analytics providers, and technical integration partners used to provide the Services.

·         Payment processors, banks, accountants, tax professionals, and administrative providers as necessary for billing, tax filing, bookkeeping, and payment processing.

·         Professional advisors, insurers, auditors, and legal representatives.

·         Government authorities, courts, regulators, law enforcement, or other parties when required by law or to protect rights, safety, security, or property.

·         Successors or assignees in connection with a business transfer, sale, merger, financing, reorganization, or similar transaction involving Exigon AI Power.

10.  Cookies, Analytics, and Similar Technologies

We may use cookies, pixels, tags, scripts, logs, and similar technologies to operate the Site, remember preferences, analyze performance, understand visitor activity, improve our services, and support marketing. We may use Google Analytics or similar analytics tools. You can control cookies through your browser settings. Blocking cookies may affect some Site functions.

11.  Email Marketing

If you subscribe, submit a form, request information, purchase services, or otherwise provide contact information, we may send you emails about our services, updates, and resources where permitted by law. You can opt out of marketing emails by using the unsubscribe link in the email or by contacting [email protected]. Transactional, billing, support, security, and service-related emails may still be sent as necessary.

12.  Payments

We may use third-party payment processors to process payments. Payment processors may collect payment card details, billing information, and transaction information subject to their own terms and privacy policies. We do not intentionally store complete payment card numbers on our own systems.

13.  Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, manage accounts, maintain records, comply with legal, tax, accounting, carrier, platform, and payment obligations, resolve disputes, enforce agreements, protect security, and support legitimate business purposes. Retention periods vary depending on the type of information and the purpose for which it is used.

14.  Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission, processing, or storage is completely secure. We cannot guarantee that personal information will be free from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

15.  International Transfers

We are based in California, United States. If you access the Site or Services from outside the United States, you understand that personal information may be processed in the United States and other locations where we or our service providers operate. Privacy laws in those locations may differ from the laws where you are located.

16.  Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, restriction of, or portability of certain personal information. You may also have rights to object to certain processing or opt out of certain uses. To exercise privacy rights, contact [email protected]. We may need to verify your identity and authority before responding.

17.  California Privacy Notice

This section applies to California residents. Depending on how you interact with us, we may collect the categories of personal information listed above, including identifiers, customer records information, commercial information, internet or electronic network activity, approximate geolocation, audio/electronic/visual information where enabled, professional or employment-related information, and inferences derived from such information. We collect this information from the sources described above and use it for the purposes described above.

·         We do not sell personal information for money.

·         We do not sell, rent, trade, or share mobile phone numbers, SMS/MMS opt-in data, text messaging originator opt-in data, or SMS/MMS consent records with third parties or affiliates for marketing or promotional purposes.

·         We may disclose personal information to service providers and contractors for business purposes, including hosting, CRM, messaging, AI services, analytics, payment processing, support, security, and administration.

·         California residents may request to know/access personal information, request deletion, request correction, opt out of sale or sharing where applicable, limit use of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights.

·         To exercise rights, contact [email protected]. Authorized agents may submit requests if they provide proof of authority and we can verify the request as required by law.

18.  Do Not Track and Global Privacy Controls

Some browsers send "Do Not Track" signals. There is no uniform industry standard for responding to such signals, and we do not currently respond to them. If we recognize legally required opt-out preference signals in the future, we will handle them as required by applicable law.

19.  External Links and Third-Party Services

The Site or Services may link to or integrate with third-party websites, applications, social media platforms, payment processors, CRM systems, AI providers, communication tools, or other services. We are not responsible for the privacy practices, security, content, or policies of third parties. Review their privacy policies before providing information to them.

20.  Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Site with a revised effective date. Your continued use of the Site or Services after an update means you acknowledge the updated Policy.

21.  Contact Information

Questions, privacy requests, or complaints may be sent to:

Juan C. Rosales dba Exigon AI Power

2559 Liberty Cove, Port Hueneme, CA 93041, United States

Email: [email protected]

Website: https://exigon.co